Block of Time-
(Priority 2)
Requests for service from Block of Time customers are fulfilled
after contract customer requests and before non-contract customer requests.
Response time can vary.
What does it cost?
- $100 per hour - 4 hour block minimum purchase
- Buy as many hours up front as you think you will need
- Remote Support included at $50 per hour
Who needs a Block of Time?
- Those who will need service sometime soon
- Those who want to save $50 per hour
- Those who want better response priority
What does it include?
- General troubleshooting and repair of:
- Stand-alone PC's
- Network Workstations
- Network servers
- LAN (local area networks)
- WAN (wide area networks)
- Internet issues
- Email issues
- Website issues
- Scheduled after Contract calls are complete and before Non-Contract calls.
|
